If you are not satisfied with your purchase, you may return it within 30 days of delivery for a refund.
Products must be unused, unopened, and in original packaging.
Opened or used products cannot be returned for hygiene reasons.
The customer is responsible for return shipping costs.
Contact us at support@winktouchable.comwith your order details.
We will provide return instructions and an RMA (Return Merchandise Authorization) number.
Ship the item back to us using a trackable shipping method.
Once received, we will process your refund within 5-7 business days.
If you receive a damaged or defective product, please contact us within 7 days of delivery. We will provide a replacement at no extra cost.
Sale or clearance items are final sale and cannot be returned.
Shipping fees are non-refundable.
For any return inquiries, please contact us at support@winktouchable.com.